Background tasks
Email categorization
Instead of dozens of overlapping labels, Trickle categorizes every email thread based on what it means for you, not where it came from or how it was written.
The goal is simple: reduce mental clutter and make it obvious what deserves attention.
What email categorization does
Trickle analyzes each email and assigns one clear category.
Each category answers one question:
Do I need to do something?
Am I waiting on someone?
Is this already done?
What is this about?
You don’t need to interpret labels or second-guess why something was tagged a certain way.
Two types of categories
Trickle uses two complementary category types. Only one category is active at a time.
State & priority categories
These keep your inbox focused on what needs your attention.
They help you when:
Something is urgent
You need to reply
You’re waiting for a response
The thread is finished
Examples:
Urgent
Awaiting reply
Action required
Completed
Topic categories
These describe what the email is about.
They help you:
Recognize emails instantly
Batch similar messages
Scan your inbox faster
Examples:
Marketing
Notifications
FYI
Topic categories don’t imply action.
How categories are assigned
Trickle categorizes the entire email thread, not individual messages.
It looks at:
Who last spoke
Whether a question is unanswered
Whether urgency is explicitly stated
Whether the conversation is complete
The overall topic of the thread
As a thread evolves, its category can change.
Example:
A scheduling email may start as Scheduling
Become Awaiting reply after you respond
End as Completed once the meeting is booked
Turning email categorization on or off
Email categorization is opt-in per email account.
To manage it:
Go to Mails in Trickle
Select a connected email account
Toggle Email categorization on or off
You can enable categorization for one email address and keep it disabled for another.
Changes apply immediately.
Join our Community Forum
Any other questions? Get in touch